Terms & Conditions

Welcome to SparkGoods.shop! These Terms and Conditions outline the rules and regulations for the use of our website and the purchase of our products. By accessing or using our site, you agree to comply with and be bound by these terms. If you do not agree with any part of these terms, you must not use our website.

1. General Information

SparkGoods.shop is an online retailer specializing in trendy women's fashion. We aim to provide our customers with high-quality clothing and accessories that reflect the latest trends. Our website address is www.sparkgoods.shop.

2. Eligibility

To use our website and purchase products, you must be at least 18 years of age or have parental consent. By using this site, you represent that you meet these eligibility requirements.

3. Account Creation

To enhance your shopping experience, you may create an account on our website. You are responsible for maintaining the confidentiality of your account information, including your password. You agree to notify us immediately of any unauthorized use of your account or any other breach of security.

4. Product Information

We strive to provide accurate descriptions and images of our products. However, we do not warrant that the descriptions, images, or any other content on our website is accurate, complete, reliable, or error-free. Prices and availability are subject to change without notice.

5. Ordering and Payment

When you place an order through SparkGoods.shop, you agree to provide accurate and complete information. You may be asked to provide payment information, which will be processed securely. Accepted payment methods include major credit cards and other payment options as indicated on our website.

Upon successful completion of your order, you will receive a confirmation email detailing your purchase. If there are any issues with your order, we will contact you using the information provided.

6. Shipping and Delivery

Please refer to our Shipping Policy for detailed information about shipping costs, delivery times, and procedures. We aim to process and ship your order promptly, but we are not responsible for delays caused by external factors such as postal service issues or natural disasters.

7. Returns and Refunds

We want you to be satisfied with your purchase. If you are not completely happy with your order, please refer to our Return Policy for information on how to return items and obtain a refund. Items must be returned in their original condition, unworn and with all tags attached.

8. Intellectual Property Rights

All content on SparkGoods.shop, including text, graphics, logos, images, and software, is the property of SparkGoods or its content suppliers and is protected by copyright and intellectual property laws. You may not reproduce, distribute, or create derivative works from any content on our website without express written permission from SparkGoods.

9. Limitation of Liability

SparkGoods shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your use of our website or the purchase of our products. This includes, but is not limited to, damages for loss of profits, goodwill, or other intangible losses.

10. Indemnification

You agree to indemnify and hold harmless SparkGoods, its affiliates, and their respective officers, directors, employees, and agents from any claims, damages, losses, liabilities, or expenses (including legal fees) arising out of your use of our website, your violation of these Terms and Conditions, or your infringement of any intellectual property or other rights.

11. Changes to Terms and Conditions

We reserve the right to modify these Terms and Conditions at any time. Any changes will be posted on this page with an updated effective date. Your continued use of the website after any changes constitutes acceptance of the new Terms and Conditions.

12. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the HK, without regard to its conflict of law principles.

13. Contact Information

If you have any questions or concerns regarding these Terms and Conditions, please contact us at:

Email: service@sparkgoods.shop